Home > Member Services

Claims Questions - If you have questions about whether your claim was paid, or how it was paid, please contact the appropriate Claims Administrator:

Sofa Connection South Point	615-824-7931 702-797-8944
ALL OTHER EMPLOYERS	702-248-2542 800-318-1963

Prior Authorization Information - If you have questions about whether your procedure has been pre-authorized, please contact the appropriate Utilization Review Manager:

Sofa Connection	615-824-7931
ALL OTHER EMPLOYERS	702-248-2542 800-318-1963

Problems With Providers - We appreciate your input on our network providers and make every effort to investigate complaints in an objective manner. If you had an unpleasant experience with your network provider, please complete an Incident Report Form. You can also contact our Provider Relations Representative at 702-248-2542 x 106.

 

| Home | Member Services | Provider Services | Client Services |
| Provider Directories | About Us |